This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox sync reports incorrect account name or password but it worked a few hours ago

  • 1 svar
  • 5 har dette problemet
  • 1 view
  • Siste svar av houfx

more options

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

Valgt løsning

houfx said

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

The sync seems to be recovered today. Case closed.

Les dette svaret i sammenhengen 👍 0

All Replies (1)

more options

Valgt løsning

houfx said

I used firefox sync for years and I never changed the password, but just a few hours ago, sync prompted me that my account is incorrect. I tried to reconnect several times but each time I logged in, I got disconnected. Please help.

The sync seems to be recovered today. Case closed.