This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox, unwanted data folder appears in desktop

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av philipp

SuperMario73
SuperMario73
more options

I started the laptop this morning then i found a new folder on desktop named" Old Firefox data" , all that info so easy just to grab , then I wonder Why for whatever resaon should that folder end up on desktop, also why do i have to wait 5 min. to upload a 599kb jpeg from PrtSc.

RSVP

....correction , is impossible to upload a jpg from a screenshot .

I started the laptop this morning then i found a new folder on desktop named" Old Firefox data" , all that info so easy just to grab , then I wonder Why for whatever resaon should that folder end up on desktop, also why do i have to wait 5 min. to upload a 599kb jpeg from PrtSc. RSVP ....correction , is impossible to upload a jpg from a screenshot .

All Replies (1)

philipp
philipp
  • Moderator
more options

hello SuperMario73, if you choose to refresh firefox, a backup copy of your profile will be placed on the desktop in the folder you have mentioned.

Refresh Firefox - reset add-ons and settings