This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

E-mail address "overlay" with "drag & drop"

  • 3 svar
  • 1 har dette problemet
  • 8 views
  • Siste svar av Matt

more options

The following errors occurs doing a "drag & drop" from the Address Book or using the "Contacts Sidebar". Unless you "drop" at the end of the line, sometimes it "drops" exactly where the cursor was (because sometimes I see a red cursor and sometimes I don't so have no idea of exactly where it will place it) "overlaying" the e-mail addresses on the line (but sometimes, it put each one of the e-mail addresses on a new line). Either append them to the end of the line or on separate new lines or don't allow the "drop" but please don't "overlay" ("insert" between) whatever is already there!

Also, when I tested "dropping" multiple e-mail addresses from the Address Book, a comma was NOT inserted between the multiple e-mail addresses thus making the entire line of e-mail addresses "invalid". And, it suffers from the identical "overlay" problem described above.

If you have any difficulty understanding the problem, I will gladly provide you anything you need. Just ask.

The following errors occurs doing a "drag & drop" from the Address Book or using the "Contacts Sidebar". Unless you "drop" at the end of the line, sometimes it "drops" exactly where the cursor was (because sometimes I see a red cursor and sometimes I don't so have no idea of exactly where it will place it) "overlaying" the e-mail addresses on the line (but sometimes, it put each one of the e-mail addresses on a new line). Either append them to the end of the line or on separate new lines or don't allow the "drop" but please don't "overlay" ("insert" between) whatever is already there! Also, when I tested "dropping" multiple e-mail addresses from the Address Book, a comma was NOT inserted between the multiple e-mail addresses thus making the entire line of e-mail addresses "invalid". And, it suffers from the identical "overlay" problem described above. If you have any difficulty understanding the problem, I will gladly provide you anything you need. Just ask.

All Replies (3)

more options

I assume using the add button on the contact pane works?

more options

It appears that the add buttons always copies each E-mail address to a new line so it does not suffer from the lack of comma separators or "overlaying" existing E-mail addresses.

However, that doesn't eliminate the two defects unless Thunderbird disables the "drag & drop" of E-mail addresses which are popular on other E-mail clients. In fact, that is how I noticed the problem: assisting someone with migrating to Thunderbird from another obsolete E-mail client. He is extremely reluctant to giveup his old way of doing things which was "drag & drop" from the Address Book but I am trying to get him to change.

more options

I now see what your mean, and have filed bug 1142848 Given that work has been going on around auto complete I guess this might be a regression, but the absence of a comma is not it is bug 440376