This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

when firefox upgraded all my book marks disappeared. The icon at top left will not respond when I click on it

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av cor-el

wmitch6679850
wmitch6679850
more options

when firefox upgraded 2 days ago all my bookmarks were lost and cannot be restored. when i click on the icon at the top left i don't get a response.

when firefox upgraded 2 days ago all my bookmarks were lost and cannot be restored. when i click on the icon at the top left i don't get a response.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

You can check the automatically created compressed .jsonlz4 files in the bookmarkbackups folder.