This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ONLY FIREFOX WON'T ALLOW "AUDIO MODULE" TO LOAD WHEN CISCO'S WebEx teleconferencing website launches.

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av guigs

more options

The v39 Foxfire plugin for WebEx is: Citrix Online Web Deployment Plugin 1.0.0.104 1.0.0.104. You get video during the Webinar, but NO audio or audio module displayed. Explorer and Chrome both load and display an audio module and there is sound during the webinar.

The v39 Foxfire plugin for WebEx is: Citrix Online Web Deployment Plugin 1.0.0.104 1.0.0.104. You get video during the Webinar, but NO audio or audio module displayed. Explorer and Chrome both load and display an audio module and there is sound during the webinar.

All Replies (1)

more options

I could find this to troubleshoot the audio, but its not quite right.

If you are not the only one experiencing this:


I might recommend to troubleshoot if the audio is not working in other places: What to do if Firefox won't play any sounds and check to see the video format to make sure that it is supported.