We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble lukket og arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Why does Thunderbird 38.2.0 no longer display the body of my emails? SOVLED itself without any changes or updates, so cause unknown

  • 1 svar
  • 1 har dette problemet
  • 12 views
  • Siste svar av jnorichards

more options

Updated Thunderbird to 38.2.0 on Kubuntu, PC has been restarted since update. All folders are displayed correctly, with subjects and senders, but the bodies of all emails are left undisplayed (except in print preview, which as a workaround is pretty clunky!) Compress folders has been completed successfully. None of the settings in View, Message Body As... make any difference. Also, opening a message in a new tab fails to mark the message as read. This is of course *correct*, because I haven't seen the body of the message! In a search tab, the extract of the body which matches the search term *is* shown correctly, so it's clear that the body text is still there, just that something has borked the display.

Updated Thunderbird to 38.2.0 on Kubuntu, PC has been restarted since update. All folders are displayed correctly, with subjects and senders, but the bodies of all emails are left undisplayed (except in print preview, which as a workaround is pretty clunky!) Compress folders has been completed successfully. None of the settings in View, Message Body As... make any difference. Also, opening a message in a new tab fails to mark the message as read. This is of course *correct*, because I haven't seen the body of the message! In a search tab, the extract of the body which matches the search term *is* shown correctly, so it's clear that the body text is still there, just that something has borked the display.

Endret av Wayne Mery

Valgt løsning

Self-reply: Never mind! I logged out for several hours (not shut down, this machine runs pretty much 24/7), and on logging in again Thunderbird appears to be functioning correctly. No software updates in the interim, so I have no explanation. I hate self-healing issues...

Les dette svaret i sammenhengen 👍 0

All Replies (1)

more options

Valgt løsning

Self-reply: Never mind! I logged out for several hours (not shut down, this machine runs pretty much 24/7), and on logging in again Thunderbird appears to be functioning correctly. No software updates in the interim, so I have no explanation. I hate self-healing issues...