We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble lukket og arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox crashes

TheArashi
TheArashi
more options

I have been having persistent crashes lately. They have been occurred weekly, and then now have been occurring every few days. When it crashes, the page hangs and then stops and closes. below is the id of the latest crash.

bee95594-ec7b-48ab-8f2a-03dba2150829

I have been having persistent crashes lately. They have been occurred weekly, and then now have been occurring every few days. When it crashes, the page hangs and then stops and closes. below is the id of the latest crash. bee95594-ec7b-48ab-8f2a-03dba2150829

All Replies (2)

Ashish Mishra
Ashish Mishra
more options

I suggest your to re-install your browser once. It was just happening because some files may be corrupt and missing from the folder.

the-edmeister
the-edmeister
  • Moderator
more options

locked this question - continue here - https://support.mozilla.org/en-US/questions/1082137

also a 3rd thread about this issue was started here - https://support.mozilla.org/en-US/questions/1082756 - locked that one too

Please one thread per support issue.