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a blue transperant bar has appeared across the bottom of my screen asking me to select "view mobil optimized" It won't go away

  • 5 svar
  • 1 har dette problemet
  • 5 views
  • Siste svar av FredMcD

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pentium processor running XP with Firefox browser

pentium processor running XP with Firefox browser

Valgt løsning

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

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All Replies (5)

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Please provide a screenshot of that.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

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Valgt løsning

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

You can try to make the Firefox window wider if you currently have it around 1024px or less or are zooming the page.

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It went away----I guess my reply the other day didn't go through. Thanks guys

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If it comes back, lets us help you. Good luck.