This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble lukket og arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I am admin under my name on my comp. When I try to download firefox, it says I don't have permission.

more options

Firefox is not recognizing I am the administrator because I made my admin account under my name. Rhonda/administrator. When I try to download firefox, it says I don't have permission. How can I fix this where firefox will recognize me and let me download the browser?

Thank you, Rhonda

Firefox is not recognizing I am the administrator because I made my admin account under my name. Rhonda/administrator. When I try to download firefox, it says I don't have permission. How can I fix this where firefox will recognize me and let me download the browser? Thank you, Rhonda

All Replies (1)

more options

Oops, your post duplicated. Let's continue here: https://support.mozilla.org/questions/1084629