Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since the latest update, I can't seem to clear my history properly (even in normal browser mode)

  • 3 svar
  • 5 har dette problemet
  • 1 view
  • Siste svar av Notrom

more options

Hey, I recently updated Firefox to the latest version (w/private browsing). I checked out the new private browsing feature, decided I wasn't going to use it, then went back to normal. But now I can't seem to clear my history any more, even though I'm just in normal browser mode. I tried restarting several times and then clearing history, but it doesn't do anything, I can click 'clear history' but it's still showing.

Help appreciated, thanks.

Hey, I recently updated Firefox to the latest version (w/private browsing). I checked out the new private browsing feature, decided I wasn't going to use it, then went back to normal. But now I can't seem to clear my history any more, even though I'm just in normal browser mode. I tried restarting several times and then clearing history, but it doesn't do anything, I can click 'clear history' but it's still showing. Help appreciated, thanks.

Valgt løsning

There is a note on the Better Privacy page about a problem:

Sorry, BetterPrivacy currently is incompatible with FF 42. We are working on a fix. Please disable on FF 42 - otherwise please disable this option: 'Prevent the Firefox.....'. until a fix is available. Thank you!

https://addons.mozilla.org/firefox/addon/betterprivacy/

If Better Privacy doesn't generate a toolbar button, you can check for that option on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then on the right side, find Better Privacy and look for an Options button next to the Enable/Disable button.

Can you get it partially working?

Les dette svaret i sammenhengen 👍 1

All Replies (3)

more options

Hi, I found out what the problem may have been. I had an add-on called 'Better Privacy' which protects against cookies and when I disabled it, I could clear history once again.

I'd still like this add-on though, is there any way to have this add-on and not have it cause conflicts with the newest Firefox update?

more options

Valgt løsning

There is a note on the Better Privacy page about a problem:

Sorry, BetterPrivacy currently is incompatible with FF 42. We are working on a fix. Please disable on FF 42 - otherwise please disable this option: 'Prevent the Firefox.....'. until a fix is available. Thank you!

https://addons.mozilla.org/firefox/addon/betterprivacy/

If Better Privacy doesn't generate a toolbar button, you can check for that option on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then on the right side, find Better Privacy and look for an Options button next to the Enable/Disable button.

Can you get it partially working?

more options

jscher2000 said

There is a note on the Better Privacy page about a problem:
Sorry, BetterPrivacy currently is incompatible with FF 42. We are working on a fix. Please disable on FF 42 - otherwise please disable this option: 'Prevent the Firefox.....'. until a fix is available. Thank you!

https://addons.mozilla.org/firefox/addon/betterprivacy/

If Better Privacy doesn't generate a toolbar button, you can check for that option on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then on the right side, find Better Privacy and look for an Options button next to the Enable/Disable button.

Can you get it partially working?

Thanks, now I know that they are just having problems, I will probably just wait for the fix instead. Help appreciated!