Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After setting up an additional email. It does not tell me how many new emails I have next to my inbox. Why?

more options

I now have 2 email accounts with Mozilla Thunderbird. The main default and the new work one. When I show I have messages on my phone for the work email, after going to it the email on my laptop it is there, but it doesn't tell me I have email by seeing the number of new emails beside the inbox like the other account does.

I now have 2 email accounts with Mozilla Thunderbird. The main default and the new work one. When I show I have messages on my phone for the work email, after going to it the email on my laptop it is there, but it doesn't tell me I have email by seeing the number of new emails beside the inbox like the other account does.

All Replies (1)

more options