Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Cannot send or receive emails.

  • 1 svar
  • 0 har dette problemet
  • 5 views
  • Siste svar av Matt

Bushtracker18
Bushtracker18
more options

I was able to send and receive emails until about 0900 this morning and now I can do neither. I changed the Bigpond password about 4 days ago and everything has been working fine, I have even gone in and out of Bigpond using the new password with no problems but nothing works there now either. The following message comes up when I click 'get messages' "Sending of password for user ****@bigpond.net.au did not succeed. Mail server mail.bigpond.com responded: invalid user name or password"

Funny thing is I have gmail linked to Bigpond and it is receiving all messages. Anyone have any idea?

Thanks

I was able to send and receive emails until about 0900 this morning and now I can do neither. I changed the Bigpond password about 4 days ago and everything has been working fine, I have even gone in and out of Bigpond using the new password with no problems but nothing works there now either. The following message comes up when I click 'get messages' "Sending of password for user ****@bigpond.net.au did not succeed. Mail server mail.bigpond.com responded: invalid user name or password" Funny thing is I have gmail linked to Bigpond and it is receiving all messages. Anyone have any idea? Thanks

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I think a call to bigpond support is in order... once they sort out your inability to access things from their web site, I think the Thunderbird issues will just disappear.