This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Thunderbird freezes up when i hit the Attach Button

  • 3 svar
  • 2 har dette problemet
  • 7 views
  • Siste svar av Forester1

Forester1
Forester1
more options

Running TB 38,5,1 on Windows 7. When in Write and I hit the attach button TB freezes up (Thunderbird is not Responding). I have to close it and re-open. Only happens when I try to attach a File. Attaching Web page seems to work. Also If I have the file open (.Doc or .Pdf) and hit Share--> Email--> Send as attachment, it seems to work fine, it opens up a new message in Write with the document attached. I could just do it that way but would prefer to have it working the other way. any ideas??

Running TB 38,5,1 on Windows 7. When in Write and I hit the attach button TB freezes up (Thunderbird is not Responding). I have to close it and re-open. Only happens when I try to attach a File. Attaching Web page seems to work. Also If I have the file open (.Doc or .Pdf) and hit Share--> Email--> Send as attachment, it seems to work fine, it opens up a new message in Write with the document attached. I could just do it that way but would prefer to have it working the other way. any ideas??

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

What anti virus?

Forester1
Forester1 Eieren av spørsmålet
more options

I am runnining McAfee and Malwarebytes. Its was all working well since I installed Thunderbird several months ago. Then Thursday last week I started getting the problem I described.

Forester1
Forester1 Eieren av spørsmålet
more options

Surprise!! Now its working. As with most of the computer issues I run into. I don' know why it wasn't working. Now i don't know why it started working again!! thanks for your response.