Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am being prompted to enter my Master Password multiple times when I start Thunderbird. Why?

  • 1 svar
  • 12 har dette problemet
  • 1 view
  • Siste svar av christ1

more options

Every time I start Thunderbird, I receive multiple prompts to enter my Master Password. I do manage multiple email accounts with Thunderbird, but I would expect a single entry of that Master Password to suffice, since it protects the passwords for all of my accounts.

Why am I being prompted multiple times for the Master Password?

Every time I start Thunderbird, I receive multiple prompts to enter my Master Password. I do manage multiple email accounts with Thunderbird, but I would expect a single entry of that Master Password to suffice, since it protects the passwords for all of my accounts. Why am I being prompted multiple times for the Master Password?

Valgt løsning

It's a known problem. As a workaround you can install this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/

For instructions how to install extensions for Thunderbird see http://xenos-email-notes.simplesite.com/416814616

Les dette svaret i sammenhengen 👍 2

All Replies (1)

more options

Valgt løsning

It's a known problem. As a workaround you can install this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/startupmaster/

For instructions how to install extensions for Thunderbird see http://xenos-email-notes.simplesite.com/416814616