This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot access paypal because of "SSL_ERROR_RX_RECORD_TOO_LONG"

  • 3 svar
  • 8 har dette problemet
  • 6 views
  • Siste svar av cor-el

more options

Everytime I try to go to paypal.com I get

An error occurred during a connection to www.paypal.com. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

No matter what I try I can;t access the website I even cannot add an exception Any help in resolving this?

Everytime I try to go to paypal.com I get An error occurred during a connection to www.paypal.com. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG No matter what I try I can;t access the website I even cannot add an exception Any help in resolving this?

All Replies (3)

more options

The main reason I can't access it is probably because I am somehow blocked on my PC I can use and log into paypal but only with a proxy or on my phone using my internet's wi fi

more options

additional information was provided here: https://support.mozilla.org/en-US/questions/1116761

more options

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":