We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Can't disable pop-up notifications w. self-destruct cookie app. My app manager has no preference button, and Options button only yields an unhelpful article.

dickw1234
dickw1234
more options

The firefox FAQ instructions for disabling the annoying pop-up notifications of cookies self-destructed say to open the add on manager and: "Locate Self-Destructing Cookies in your list of extensions, click the Preferences button and remove the checkmark next to "Notifications". Problem: There is no "preferences" button. There is an "options" button, but when I click on it, I just get the article about Self-Destruction cookies. There's no place to uncheck notifications. Thank you.

The firefox FAQ instructions for disabling the annoying pop-up notifications of cookies self-destructed say to open the add on manager and: "Locate Self-Destructing Cookies in your list of extensions, click the Preferences button and remove the checkmark next to "Notifications". Problem: There is no "preferences" button. There is an "options" button, but when I click on it, I just get the article about Self-Destruction cookies. There's no place to uncheck notifications. Thank you.

All Replies (6)

the-edmeister
the-edmeister
  • Moderator
more options

There are a number of user review complaints about that add-on with Firefox 46.0 that are related to "settings" or "options". https://addons.mozilla.org/en-US/firefox/addon/self-destructing-cookies/reviews/

I don't use that add-on so I can't help you, but I suggest you email the developer of that add-on and ask for support from him using the Support E-mail button on this page. I suspect that add-on may not be completely compatible with Firefox 46.0 https://addons.mozilla.org/en-US/firefox/addon/self-destructing-cookies/

dickw1234
dickw1234 Eieren av spørsmålet
more options

Thanks for your response. However, I don't find any "Support Email" button on this page, so I'm unable to contact the add on developer. If many people are having this problem and there is not apparent solution, why is Firefox continuing to hype this add on without warning about the negative consequences?

the-edmeister
the-edmeister
  • Moderator
more options

The Support Email button is to the right of the "About this Add-on" paragraph.

dickw1234
dickw1234 Eieren av spørsmålet
more options

Sorry to be so dumb, but where do I find the "About this Add-on" paragraph. Can you please be more specific? Thanks

dickw1234
dickw1234 Eieren av spørsmålet
more options

This is hopeless! I found the "support email" button located on the page describing the self destruct cookie app. However, when I clicked on the button, I was given the choice of g-mail or yahoo to send and e-mail to the developer. I have neither as I have an e-mail account through a university. Conclusion: this app, while well-intended is more trouble than it is worth.

the-edmeister
the-edmeister
  • Moderator
more options

You need to set up mailto for your email service provider or email client.

https://support.mozilla.org/en-US/kb/change-program-used-open-email-links