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Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Missing radio buttons - ok in safari and Chrome. Is this a firefox isuue or the site with the missing buttons.

Hilgy
Hilgy
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The web site is asking to indicate via radio buttons where to send a pin number. There are not radio buttons. These buttons appear and work in Safari and Chrome. Is this a firefox isuue or the site with the missing buttons. I am on a iMac running ver 10.11.6

Thanks Hilgy

The web site is asking to indicate via radio buttons where to send a pin number. There are not radio buttons. These buttons appear and work in Safari and Chrome. Is this a firefox isuue or the site with the missing buttons. I am on a iMac running ver 10.11.6 Thanks Hilgy

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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URL is?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Could you test in Firefox's Safe Mode? In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. Sorry, on Mac, you hold down the option/alt key instead of the Shift key.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

Endret av jscher2000 - Support Volunteer

Hilgy
Hilgy Eieren av spørsmålet
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That worked. Is there a way I can tell which add is causing the problem?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Hilgy, three of your extensions can block web page content, so you could start with seeing whether those allow you to make a site-specific exception: Adblock Plus, Disconnect, Google Disconnect.