This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't download anything like adobe splash or java

  • 1 svar
  • 1 har dette problemet
  • 6 views
  • Siste svar av ideato

more options

Running windows xp and have latest firefox but cant get shockwave splash player or jave to be accepted. It seems to save the program but does nothing when I try to run it.

Running windows xp and have latest firefox but cant get shockwave splash player or jave to be accepted. It seems to save the program but does nothing when I try to run it.

All Replies (1)

more options

Hello lsosl, probably you have windows xp with sp2 or previous, because the newest adobe flash player(shockwave flash), needs at least xp with sp3.

http://www.adobe.com/products/flashplayer/tech-specs.html

also the same fro java, the latest needs Windows Vista SP2 and above, you can have only Java 7 ion win xp :

https://java.com/en/download/win_sysreq-sm.jsp

http://www.oracle.com/technetwork/java/archive-139210.html

thank you