This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can,t watch my videos on my facebook

  • 2 svar
  • 1 har dette problemet
  • 8 views
  • Siste svar av ideato

more options

i can,t watch videos

i can,t watch videos

All Replies (2)

more options

Hi   ! First: &nbsp would you check and see if there are updates for your graphics drivers:     http://mzl.la/1xKsEca
Also see:
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
Good luck and keep us posted   !

more options

Hello, if you truly have firefox 19.0, note that you are using a version almost 4 years old, definitely vulnerable, please see : Update Firefox to the latest version.

thank you