This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Saved logins removed - After updating firefox

  • 1 svar
  • 1 har dette problemet
  • 4 views
  • Siste svar av FredMcD

pandi.agm
pandi.agm
more options

Hi All,

Last night, in my system firefox has been updated to 49.0.2 version. After upgrading, there is no entries in saved logins. Even save password option also disabled. But when I check the logins.json there was entries with encrypted password. Is there is any possible to restore my saved logins.? Please suggest to me solve this problem.

-- Pandiyarajan Arumugam

Hi All, Last night, in my system firefox has been updated to 49.0.2 version. After upgrading, there is no entries in saved logins. Even save password option also disabled. But when I check the logins.json there was entries with encrypted password. Is there is any possible to restore my saved logins.? Please suggest to me solve this problem. -- Pandiyarajan Arumugam

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?