This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Error message when sending email

  • 2 svar
  • 3 har dette problemet
  • 1 view
  • Siste svar av MagsD

MagsD
MagsD
more options

I have been getting an error message when trying to send to a frequent correspondent (ISP that end Comcast} an email with 16 photos attached. I had previously sent an email with about 18 pictures - i hasten to add I was asked to do so. The pictures are lifted from Picasa to be attached. Have been online with my ISP PlusNet who have checked and all is OK our end. The error messages differ slightly but here is one I just got - "An error occurred while sending mail. The mail server responded: FSZ71w0051LXgkF01SZ8DP message rejected due to spam or virus. If you believe this is in error please login to your portal or contact your ISP support team.. Please check the message and try again." I suspect this is Comcast and not you but need to check. Can you advise

I have been getting an error message when trying to send to a frequent correspondent (ISP that end Comcast} an email with 16 photos attached. I had previously sent an email with about 18 pictures - i hasten to add I was asked to do so. The pictures are lifted from Picasa to be attached. Have been online with my ISP PlusNet who have checked and all is OK our end. The error messages differ slightly but here is one I just got - "An error occurred while sending mail. The mail server responded: FSZ71w0051LXgkF01SZ8DP message rejected due to spam or virus. If you believe this is in error please login to your portal or contact your ISP support team.. Please check the message and try again." I suspect this is Comcast and not you but need to check. Can you advise

Valgt løsning

I suspect this is Comcast and not you

You're correct, even though I'm not sure who you mean with 'you'. If that's either Thunderbird or Mozilla, none of them is an email provider.

Les dette svaret i sammenhengen 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Valgt løsning

I suspect this is Comcast and not you

You're correct, even though I'm not sure who you mean with 'you'. If that's either Thunderbird or Mozilla, none of them is an email provider.

MagsD
MagsD Eieren av spørsmålet
more options

Thanks. It was "Thunderbird" I meant by you.