This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

watching Amazon prime movie, always shows in letterbox format, not full screen

  • 1 svar
  • 1 har dette problemet
  • 4 views
  • Siste svar av cor-el

more options

every time I try to watch movie from Amazon prime it shows in letterbox format, on both monitor and TV. u-tube is OK, will play full screen.

every time I try to watch movie from Amazon prime it shows in letterbox format, on both monitor and TV. u-tube is OK, will play full screen.

All Replies (1)

more options

You may have accidentally zoomed web page(s). Reset the page zoom on pages that cause problems.

  • View -> Zoom -> Reset (Ctrl+0/Command+0 (zero))