This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

When printing a website/click the print button on a website, it actually prints a blank page. Shows fine in print preview. Chrome prints fine.

  • 2 svar
  • 1 har dette problemet
  • 27 views
  • Siste svar av cor-el

severedhead
severedhead
more options

Started when upgrade to Quantum. Shows up fine in print preview but actually prints blank page. Tried to various printers. Printing to PDF writer also generates a blank page. Tried all the resets on website including deleting lines from prefs.js file. Chrome prints fine to all printers and PDF writer.

Please help!

Started when upgrade to Quantum. Shows up fine in print preview but actually prints blank page. Tried to various printers. Printing to PDF writer also generates a blank page. Tried all the resets on website including deleting lines from prefs.js file. Chrome prints fine to all printers and PDF writer. Please help!

All Replies (2)

Shadow110
Shadow110
more options

Try : http://kb.mozillazine.org/Problems_printing_web_pages

https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

Since using on-board video chip adapterDescription: RDPUDD Chained DD and the drivers were never updated from the Motherboard home page driverDate: 01-01-1970 you will be experiencing issues.


Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for sandbox security related issues.

You can set this pref to 2 or 1 on the about:config page to lower the sandbox security setting.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

If '1' still doesn't have effect then try '0' to disable the sandbox.

If this didn't work then undo/reverse the change and reset the pref via the right-click context menu to the default value.