This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble lukket og arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I can no longer save images in "My Shots." The message I get when trying is "Error saving expiration."

  • 1 svar
  • 2 har dette problemet
  • 4 views
  • Siste svar av cor-el

more options

Locking this thread.
Please continue here: [/questions/1197690]
I used to be able to save my screen shots after using "Take a screenshot." Now, when I use screen shots and then click on "My Shots" to save the image, nothing is saved. Also, all my older shots that I set for "no expiration" are gone. The message that appears when I try to set how long I want a shot saved reads "Error saving expiration." I clean my history and cache frequently, so that can't be it.

<i>Locking this thread.</i><br><i>Please continue here: [[/questions/1197690]]</i><br> I used to be able to save my screen shots after using "Take a screenshot." Now, when I use screen shots and then click on "My Shots" to save the image, nothing is saved. Also, all my older shots that I set for "no expiration" are gone. The message that appears when I try to set how long I want a shot saved reads "Error saving expiration." I clean my history and cache frequently, so that can't be it.

Endret av cor-el

All Replies (1)

more options

If this is with using Firefox screenshot extension then try to click the Download icon to store the images locally on your computer in the default download location as set via Options/Preferences. Clicking Save saves them to internet.