Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

not recieving new emalils

  • 1 svar
  • 1 har dette problemet
  • 6 views
  • Siste svar av sfhowes

more options

Not receiving emails Our wifi went down late last week and after that we haven't been receiving any emails since the 3rd Jan, this is sort of causing a problem for our business because we do bookings through emails and we aren't receiving any. I've tried all the suggestions on your wed site & just general help on the internet. It is quiet important for us to get our emails back up and running because of our online bookings. So what else can I do to sort our emails out because we need them running again as soon as possible!

Not receiving emails Our wifi went down late last week and after that we haven't been receiving any emails since the 3rd Jan, this is sort of causing a problem for our business because we do bookings through emails and we aren't receiving any. I've tried all the suggestions on your wed site & just general help on the internet. It is quiet important for us to get our emails back up and running because of our online bookings. So what else can I do to sort our emails out because we need them running again as soon as possible!

All Replies (1)

more options

Are you receiving new messages in the account when you access it via webmail? If you are, there could be a corrupted message that was created at the time of the wifi failure that is blocking downloads through TB.