This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Why my desktop FireFox Quantum suddenly displays Amazon site in mobile screen style?

  • 2 svar
  • 2 har dette problemet
  • 3 views
  • Siste svar av cor-el

planodan
planodan
more options

Firefox has started displaying Amazon pages in mobile mode, i.e. everything grouped horizontally and stacked vertically. Amazon has no glue why. I'm running latest version of FF, 58.0 on 64 bit win7. I find nothing in settings regarding the style of display. Anyone seen this behavior before. It is only the Amazon site that is doing this. Thanks!

Firefox has started displaying Amazon pages in mobile mode, i.e. everything grouped horizontally and stacked vertically. Amazon has no glue why. I'm running latest version of FF, 58.0 on 64 bit win7. I find nothing in settings regarding the style of display. Anyone seen this behavior before. It is only the Amazon site that is doing this. Thanks!

Valgt løsning

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Les dette svaret i sammenhengen 👍 1

All Replies (2)

WestEnd
WestEnd
more options

I use and installed FF58 and use Amazon as well. But I don't see the screen your seeing. So can you post what it looks like so others can test if Amazon on their side does it or not.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window