This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Strange message "Downloading (e.g) 4 of 6 in inbox", and slowness. (win7)

  • 2 svar
  • 1 har dette problemet
  • 4 views
  • Siste svar av AnnieRight

more options

At bottom left of page in Thunderbird I continually get a message "Downloading (e.g) 4 of 6 in inbox"

This appears ALL the time even though all mails are already downloaded.

Downloading of new messages in inbox is also often very, very slow. Please help.

Thank you Regards Annie

At bottom left of page in Thunderbird I continually get a message "Downloading (e.g) 4 of 6 in inbox" This appears ALL the time even though all mails are already downloaded. Downloading of new messages in inbox is also often very, very slow. Please help. Thank you Regards Annie

Endret av Wayne Mery

Valgt løsning

Please start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.

Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

Valgt løsning

Please start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.

more options

Morning Wayne

All sorted. Thank you so much for your help - very much appreciated!

Regards Annie