This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Deleted messages aren't moved to or don't appear in trash

  • 1 svar
  • 1 har dette problemet
  • 25 views
  • Siste svar av Matt

westief
westief
more options

The last deleted message in Trash is dated 7/2/2018. Messages deleted since then seem to have been completely removed from my computer. Settings Server Type: IMAP Mail Server I am subscribed to Drafts, Sent Mail, Spam and Trash. Server setting: When I delete a message: Move it to this folder: Trash I have right-clicked on the icon at the right end of the column headings for messages and selected "Reset columns to default." Nothing has worked so far to enable deleted messages to be moved to Trash. Any help would be greatly appreciated!

The last deleted message in Trash is dated 7/2/2018. Messages deleted since then seem to have been completely removed from my computer. Settings Server Type: IMAP Mail Server I am subscribed to Drafts, Sent Mail, Spam and Trash. Server setting: When I delete a message: Move it to this folder: Trash I have right-clicked on the icon at the right end of the column headings for messages and selected "Reset columns to default." Nothing has worked so far to enable deleted messages to be moved to Trash. Any help would be greatly appreciated!

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Who is the mail provider? gmail for one requires special handling as most user selections are ignored. Then outlook.com has issues in that the folder is not called trash, but deleted items