This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I changed computers, Thunderbird no longer contains the contents of my address book. It is empty.

more options

All of my folders and messages survived the migration. My address book is gone. Nothing in it--no personal addresses, no groups, no collected addresses--except what I just added manually to send an email. And it isn't collecting addresses either. I am actually considering copying my address book from the old computer and pasting it onto a document to email to myself, I don't have time for this. Should I uninstall and reinstall an older version of Thunderbird, then download updates to the older version? Is this even a remotely possible solution? Very frustrated. Feeling like Mozilla is betraying me...

All of my folders and messages survived the migration. My address book is gone. Nothing in it--no personal addresses, no groups, no collected addresses--except what I just added manually to send an email. And it isn't collecting addresses either. I am actually considering copying my address book from the old computer and pasting it onto a document to email to myself, I don't have time for this. Should I uninstall and reinstall an older version of Thunderbird, then download updates to the older version? Is this even a remotely possible solution? Very frustrated. Feeling like Mozilla is betraying me...

Valgt løsning

Did you move you addressbook to the new computer. If not, that is your job not Thunderbird's. This thread has instructions. https://support.mozilla.org/en-US/questions/1046973

Les dette svaret i sammenhengen 👍 0

All Replies (2)

more options

Valgt løsning

Did you move you addressbook to the new computer. If not, that is your job not Thunderbird's. This thread has instructions. https://support.mozilla.org/en-US/questions/1046973

more options

Okay, so this time it worked. Thanx.