This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't my gmail emails come through, even when I try to re-set up the account in Thunderbird?

  • 2 svar
  • 1 har dette problemet
  • 8 views
  • Siste svar av christ1

more options

I've been getting the login failed popup box saying "Login to server imap.gmail.com failed." for weeks now, giving the options of retry, enter new password or cancel. Today I deleted the Gmail account and tried to set it up again using the instructions on Google's and Thunderbird's site, changing from imap to pop and pop to imap, whatever the instructions were. What could I be overlooking?

I've been getting the login failed popup box saying "Login to server imap.gmail.com failed." for weeks now, giving the options of retry, enter new password or cancel. Today I deleted the Gmail account and tried to set it up again using the instructions on Google's and Thunderbird's site, changing from imap to pop and pop to imap, whatever the instructions were. What could I be overlooking?

All Replies (2)

more options

have you looked at the access histories on the google site. It might be you have accidentally excluded Thunderbird for access to the account, or you have disabled the "allow less secure apps setting which by default locks out Thunderbird when using passwords, or you may have enabled two factor authentication with gmail and not created an app password as required on their site for use with Thunderbird. The possible reasons are, as you have probably guessed, many. This is just the more likely.