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Mail merge add on installed, but no "mail merge" in file drop down menu--so cannot to a mail merge. Any advice?

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  • Siste svar av Gkeith

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I am running Thunderbird 52.9.1 (just updated) and downloaded updated mail merge 4.12.0. When I open Thunderbird to do a mail merge, there is no "mail merge" option under the File heading, but mail merge is shown as an add on. I have downloaded mail merge several times but no change. I have used earlier versions (Feb. 2018) with no problem. I welcome any advice.

I am running Thunderbird 52.9.1 (just updated) and downloaded updated mail merge 4.12.0. When I open Thunderbird to do a mail merge, there is no "mail merge" option under the File heading, but mail merge is shown as an add on. I have downloaded mail merge several times but no change. I have used earlier versions (Feb. 2018) with no problem. I welcome any advice.

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Have you clicked on 'Write' to open new write window? Mail Merge is under 'File' in the 'Write' message window not the Folder Pane general UI view.

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Have you restarted Thunderbird so the addon can take effect?

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Valgt løsning

Have you clicked on 'Write' to open new write window? Mail Merge is under 'File' in the 'Write' message window not the Folder Pane general UI view.

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Thank you very much. 'Mail merge' was within the "write" pull down just as you suggested, and I am very grateful for your tip.