This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Trash folder missing from iMap account. How to restore?

  • 3 svar
  • 2 har dette problemet
  • 1 view
  • Siste svar av dlarthur

plevintampabay
plevintampabay
more options

In the list of folders on the left, for this particular account, the Trash folder is missing. This is an IMap account. How can I get the trash folder back? I don't care if its empty, so long as it works as the trash folder.

In the list of folders on the left, for this particular account, the Trash folder is missing. This is an IMap account. How can I get the trash folder back? I don't care if its empty, so long as it works as the trash folder.

Valgt løsning

All imap mail accounts need to subscribe to see any imap folder. Right click on imap mail account in Folder pane and select 'Subscribe'. A small window opens showing a list of imap folders. Select the Trash and click on 'Subscribe' button click on Ok

Les dette svaret i sammenhengen 👍 2

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Valgt løsning

All imap mail accounts need to subscribe to see any imap folder. Right click on imap mail account in Folder pane and select 'Subscribe'. A small window opens showing a list of imap folders. Select the Trash and click on 'Subscribe' button click on Ok

plevintampabay
plevintampabay Eieren av spørsmålet
more options

That fixed it. Thank you.

As a note to other people, I needed to exit and restart Thunderbird.

Also, I found both Junk and Trash were not subscribed. I subscribed to both and after restarting only Junk was there. I needed to subscribe again to Trash, exit and restart, and now both are shown. Thanks!

dlarthur
dlarthur
more options

In my list of subscribed folders, I see neither "Trash" nor "Drafts" (which also disappeared when my sent folder disappeared, a problem Toad-Hall is helping mw with). How do I subscribe to a folder that no longer exists?