This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

all my addons dissapeared and i can't install them back

  • 1 svar
  • 1 har dette problemet
  • 7 views
  • Siste svar av philipp

jonick
jonick
more options

well a few minutes ago i was trying to install some new addons and it gave me an error when i tried to download them, so i was like okay i'll just wait a few minutes and try again. but then my screen went all black for a second and all my addons dissapeared.

well a few minutes ago i was trying to install some new addons and it gave me an error when i tried to download them, so i was like okay i'll just wait a few minutes and try again. but then my screen went all black for a second and all my addons dissapeared.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi jonick, this is/was caused by an unforeseen technical problem unfortunately (an expired certificate used in the process of verifying addon signatures).

a fix for this is already being rolled out - for details, please see: https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/