Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

audio stops playing when screen off on IPhone

robertmallett
robertmallett
more options

Hello, Until recently I could play audio in a browser page (archives.org for instance) and the audio would continue to play when the screen dims and continued to play when the screen went off. Now the audio (or video stream like www.parliamentlive.tv) stops when the screen goes off. This does not happen in Safari which continues to play the audio with a black screen or if playing video holds the screen open and does not turn it off. I think this only started happening since ios 13 but I can't be 100%. Thanks in advance

Hello, Until recently I could play audio in a browser page (archives.org for instance) and the audio would continue to play when the screen dims and continued to play when the screen went off. Now the audio (or video stream like www.parliamentlive.tv) stops when the screen goes off. This does not happen in Safari which continues to play the audio with a black screen or if playing video holds the screen open and does not turn it off. I think this only started happening since ios 13 but I can't be 100%. Thanks in advance

All Replies (1)

user1693610
user1693610
more options

I am not able to reproduce running iOS 13 and Firefox for iOS. parliamentlive.tv or Youtube continue to play without any screen dimming. However Audio/Video will stop in Safari and Firefox when you manually turn off your screen.