This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

i moved my profile but bookmarks and addons do not migrate. why?

  • 3 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av robert

robert
robert
more options

I used profile manager and copied my profile (C drive) to a different directory (D). Profile even has same name. And is same size. Yet all bookmarks and add ons are gone. They remain in original C drive profile and that works fine if I default to it. But if I make the D Drive profile the default it looks like a new profile with no existing bookmarks/add ons. Why doesn't this data move across to?

I used profile manager and copied my profile (C drive) to a different directory (D). Profile even has same name. And is same size. Yet all bookmarks and add ons are gone. They remain in original C drive profile and that works fine if I default to it. But if I make the D Drive profile the default it looks like a new profile with no existing bookmarks/add ons. Why doesn't this data move across to?
Attached screenshots

Valgt løsning

Note that the OP wrote: But if I make the D Drive profile the default it looks like a new profile with no existing bookmarks/add ons

Did you try to copy only selected files to that profile on the D-dive or possibly rename the profile on the C-drive to make it impossible to access this profile ?

Even if the profile has the same name there are probably still files with an absolute path that reference to the original profile on the C-dive.

Les dette svaret i sammenhengen 👍 1

All Replies (3)

Wesley Branton
Wesley Branton
more options

Based on the screenshot that you've posted, it looks like you are not currently using the profile folder that you have moved to your D: drive. You appear to be using the default blank profile that Firefox creates.

Try pressing the Launch profile in new browser button and see if your data is in there. If it is, you need to set that as the new default profile.

Hope this helps.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

Note that the OP wrote: But if I make the D Drive profile the default it looks like a new profile with no existing bookmarks/add ons

Did you try to copy only selected files to that profile on the D-dive or possibly rename the profile on the C-drive to make it impossible to access this profile ?

Even if the profile has the same name there are probably still files with an absolute path that reference to the original profile on the C-dive.

robert
robert Eieren av spørsmålet
more options

Thanks for your comments. I can now see that I had to copy the old location files (not folder) and paste onto the new location files. All good now.