This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

captcha on most sites after upgrade from 68

more options

after about a year or more of dodging your background trying to force updates i finally upgraded. you microsoft and google need to be taking to court about invasion of privacy! anyhoo most sites like amazon and google do captcha on every login after the update. on 68 i had no such problem.

after about a year or more of dodging your background trying to force updates i finally upgraded. you microsoft and google need to be taking to court about invasion of privacy! anyhoo most sites like amazon and google do captcha on every login after the update. on 68 i had no such problem.

Valgt løsning

Hi bookworm480, your Firefox identified itself as version 68. This could indicate running the Extended Support Release of Firefox 68, or using the privacy.resistFingerprinting setting in about:config.

Many sites perform a CAPTCHA test on the first visit by that browser and set a cookie so that you can avoid the test on future logins in that browser (as long as that cookie is not removed).

Some sites require a CAPTCHA test if there is something unusual about your connection or browser settings that looks a bit bot-like. This is hard to diagnose because sites are secretive about their security strategies.

Les dette svaret i sammenhengen 👍 1

All Replies (4)

more options

Valgt løsning

Hi bookworm480, your Firefox identified itself as version 68. This could indicate running the Extended Support Release of Firefox 68, or using the privacy.resistFingerprinting setting in about:config.

Many sites perform a CAPTCHA test on the first visit by that browser and set a cookie so that you can avoid the test on future logins in that browser (as long as that cookie is not removed).

Some sites require a CAPTCHA test if there is something unusual about your connection or browser settings that looks a bit bot-like. This is hard to diagnose because sites are secretive about their security strategies.

more options

it started after the upgrade. i have never had to enter captcha at amazon or google. well well well jscher2000 knows firefox. i turned all that fingerprint to false. no captcha! thank you!

Endret av bookworm480

more options

What version of Firefox are you running now, exactly? You can get the exact version number on the Troubleshooting Information page. Either:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter
more options

Whoops, sorry, I missed your update. Yes, I think that feature can make Firefox look a bit suspicious to sites that are well-trained in the art of tracking.