This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to "Add to Home Screen" on Vivo Firefox browser.

  • 10 svar
  • 1 har dette problemet
  • 23 views
  • Siste svar av Axel.norell

more options

I am using a Vivo Android 9 phone. I have installed the recent Firefox browser, and I tried to create a page shortcut. It did not work. No idea why. Facing the same issue with HUAWEI Mate 20 too. Working fine with Samsung and Nokia (Android 9)

I am using a Vivo Android 9 phone. I have installed the recent Firefox browser, and I tried to create a page shortcut. It did not work. No idea why. Facing the same issue with HUAWEI Mate 20 too. Working fine with Samsung and Nokia (Android 9)

Endret av Preethi Pattabiraman

Valgt løsning

Hi Preethi

The only thing I can think of is that the display environment of that Huawei and Vivo device does not support Android home screen shortcuts.

Les dette svaret i sammenhengen 👍 1

All Replies (10)

more options

Hi Preethi

When you long press in the website address bar, do you get the option to add the shortcut to the Android home screen?

more options

Hello. Thank you for the response.

When I long press the address bar, I did not get any option. :-(

more options

อยู่ยาว

more options

golfviva1 said

อยู่ยาว

Hello. I am sorry, I don't understand this. Can you please explain?

more options

Valgt løsning

Hi Preethi

The only thing I can think of is that the display environment of that Huawei and Vivo device does not support Android home screen shortcuts.

more options

Thank you so much for your reply. Is there any workaround for this? :(

more options

Hi Preeti

I recommend that you contact the Huawei or Vivo support team about this issue. They may know of alternative way using their software that you can add a shortcut to the homescreen.

more options

I have an LG V60, and I can't add shortcuts either. The option shows up on the menu, but it doesn't do anything. I suspect the official Android response will be to use Chrome...

Endret av ken_lacewell

more options

ken_lacewell said

I have an LG V60, and I can't add shortcuts either. The option shows up on the menu, but it doesn't do anything. I suspect the official Android response will be to use Chrome...

I have the exact same problem, using Motorola One Vision (Android One). I've noticed that pressing the add shortcut menu choice and then minimizing the app results in the buttons for adding automatically or dragging to desktop being visible very briefly. They can't be pressed since the OS is in the process of minimizing Firefox though. So it seems they are being rendered off screen...