This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Several sites (financial) tell me my browser is out of date. But I am up to date.

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av James

more options

Sites I have always accessed through FF now tell me I cannot log in due to out of date browser. My FF is version 78. Still I cannot log in. I have spoke to their support and they tell me they will work with FF versions 56 and higher. So I am forced to use an alternate browser to continue. Is there a problem with FF the support for the sites I need to use say there is.

Sites I have always accessed through FF now tell me I cannot log in due to out of date browser. My FF is version 78. Still I cannot log in. I have spoke to their support and they tell me they will work with FF versions 56 and higher. So I am forced to use an alternate browser to continue. Is there a problem with FF the support for the sites I need to use say there is.

All Replies (1)

more options

A common reason is because the useragent the browser is showing to website is different from its default useragent for some reason.

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

It does appear you posted Firefox 78.0 as per your More System Details on right.