This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Microsoft won't allow Firefox logon

more options

I am running Windows 10 Pro on a Dell XPS 8930 with Firefox 80. When I attempt to go to the Windows Community, I receive the following:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-09-12-19-01-944e48.png]

If I use Edge, there is no problem. Any ideas here?

I am running Windows 10 Pro on a Dell XPS 8930 with Firefox 80. When I attempt to go to the Windows Community, I receive the following: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-09-12-19-01-944e48.png] If I use Edge, there is no problem. Any ideas here?
Attached screenshots

Valgt løsning

Most commonly, this kind of problem authenticating on one of a company's sites to use another of it's sites is related to "third party" cookie restrictions or possibly other cookie restrictions. Could you check this article and see whether relaxing cookie restrictions makes any difference in this case: Websites say cookies are blocked - Unblock them.

Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

Valgt løsning

Most commonly, this kind of problem authenticating on one of a company's sites to use another of it's sites is related to "third party" cookie restrictions or possibly other cookie restrictions. Could you check this article and see whether relaxing cookie restrictions makes any difference in this case: Websites say cookies are blocked - Unblock them.

more options

Thank you. That seems to work.