This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upgrade to Thunderbird 78.2.2 not showing all folders

  • 2 svar
  • 1 har dette problemet
  • 6 views
  • Siste svar av Sourcery

more options

Upgraded from 68.12.0 to 78.2.2 on Win10 3/4 of the folders that had been displayed are not showing. How do I get my 10 years of email back?

Upgraded from 68.12.0 to 78.2.2 on Win10 3/4 of the folders that had been displayed are not showing. How do I get my 10 years of email back?

All Replies (2)

more options

Visit View > Folders - which item is selected? And if it was not "All" does choosing that solve your issue?

more options

Yes, View-All was selected. These are in Local Folders. When not expanded, Local Folders says (660). When expanded it shows maybe a dozen. Also, the second account shows in definitions, but not on display with the other one.