This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox crash when you try to download an image

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av Andres

Tormius
Tormius
more options

Hello,

When I search for an image in Google and want to save it by keeping my finger pressed, the drop-down menu indicating "Save image" appears, but when I click on it, Firefox closes, closing all the tabs (which I can later recover).

To download an image I have to enter the link and download it from the page, but it doesn't leave from the Google preview, I have been able to observe that in other browsers it doesn't happen.

Any solution?

Hello, When I search for an image in Google and want to save it by keeping my finger pressed, the drop-down menu indicating "Save image" appears, but when I click on it, Firefox closes, closing all the tabs (which I can later recover). To download an image I have to enter the link and download it from the page, but it doesn't leave from the Google preview, I have been able to observe that in other browsers it doesn't happen. Any solution?

All Replies (1)

Andres
Andres
more options

Hello Tor, Thank you for reaching out. For what you have described above, it seems an issue of updating the iOS on your iphone, or either update the Firefox app. Let me know if it works Best...