Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Can't Save Drafts in Thunderbird 78

  • 1 svar
  • 1 har dette problemet
  • 23 views
  • Siste svar av m.j.relton

m.j.relton
m.j.relton
more options

Since the upgrade to Thunderbird 78 on Saturday I have had an error message while composing emails which reads "Save Draft Error Unable to save your message as a draft. Sending of the message failed".

When I try to save a draft, the same way that worked well before the upgrade it doesn't.

Thanks for any guidance you can give,

Marcus

Since the upgrade to Thunderbird 78 on Saturday I have had an error message while composing emails which reads "Save Draft Error Unable to save your message as a draft. Sending of the message failed". When I try to save a draft, the same way that worked well before the upgrade it doesn't. Thanks for any guidance you can give, Marcus

All Replies (1)

m.j.relton
m.j.relton Eieren av spørsmålet
more options

Just updating this request from 2 November. The problem is still there. My technical support services are saying it must be a bug in Thunderbird 78 so uninstalling and reinstalling would not necessarily solve this.

Has anyone else experienced this? And is there any support option to tackle this, or plans to update version 78 to eliminate this problem? It's three weeks since I posted this and it's time-consuming and frustrating to keep getting this error message so thanks for any guidance on solving this.