We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Thunderbird says "Downloading message 1/10", downloads nothing, then says "No messages to download"

  • 1 svar
  • 2 har dette problemet
  • 1 view
  • Siste svar av Toad-Hall

realitybbq
realitybbq
more options

Basically, what the title says. I noticed that I hadn't seen an email come in since yesterday. When I click to download messages, Thunderbird says "Downloading message 1/10", downloads nothing, then says "No messages to download". I can log in no problem on the web and see my emails. My other email addresses, which are with a different provider, download fine into Thunderbird. I can also send emails in Thunderbird from that email address with no issue.

Has anyone ever encountered this? Do you know of a solution?

Thank you!

Basically, what the title says. I noticed that I hadn't seen an email come in since yesterday. When I click to download messages, Thunderbird says "Downloading message 1/10", downloads nothing, then says "No messages to download". I can log in no problem on the web and see my emails. My other email addresses, which are with a different provider, download fine into Thunderbird. I can also send emails in Thunderbird from that email address with no issue. Has anyone ever encountered this? Do you know of a solution? Thank you!

Valgt løsning

Is this a pop mail account? Maybe there is an email jam.

Logon to webmail account. Empty the Trash and the Junk/Spam folders.

In Thunderbird Select account and click on 'Get Messages' If still no download...

In webmail account Inbox, read the oldest email that has not downloaded then delete or move to another folder to get it out of the Inbox. In Thunderbird Select account and click on 'Get Messages'

Please report back on results.

Les dette svaret i sammenhengen 👍 1

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Valgt løsning

Is this a pop mail account? Maybe there is an email jam.

Logon to webmail account. Empty the Trash and the Junk/Spam folders.

In Thunderbird Select account and click on 'Get Messages' If still no download...

In webmail account Inbox, read the oldest email that has not downloaded then delete or move to another folder to get it out of the Inbox. In Thunderbird Select account and click on 'Get Messages'

Please report back on results.