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Clippings add on not working correctly

  • 4 svar
  • 1 har dette problemet
  • 149 views
  • Siste svar av sherri.reid

sherri.reid
sherri.reid
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I am having a problem with clippings extension. Every day this week when I click on the clippings icon, the page doesn't appear. (The web browser flashes - but the clippings page doesn't appear) I have to remove clippings, reinstall clippings and then restore clippings from backup. Clippings works for the rest of the day just fine - even if I close out of the browser. When I come back in the next day - clippings are gone and I have to go through the whole process again.

I've tried reinstalling firefox as well as refresh.

Firefox version: 78.13.0esr

Note: Clippings has worked fine for the past 5+ years.

I am having a problem with clippings extension. Every day this week when I click on the clippings icon, the page doesn't appear. (The web browser flashes - but the clippings page doesn't appear) I have to remove clippings, reinstall clippings and then restore clippings from backup. Clippings works for the rest of the day just fine - even if I close out of the browser. When I come back in the next day - clippings are gone and I have to go through the whole process again. I've tried reinstalling firefox as well as refresh. Firefox version: 78.13.0esr Note: Clippings has worked fine for the past 5+ years.

Valgt løsning

thank you.

Les dette svaret i sammenhengen 👍 0

All Replies (4)

FredMcD
FredMcD
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You need to contact the add-on's support page.

sherri.reid
sherri.reid Eieren av spørsmålet
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Where is this: 'the add-on's support page'. I can't find anything on the internet for this

Thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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sherri.reid
sherri.reid Eieren av spørsmålet
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Valgt løsning

thank you.