This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Can't print e-mails

  • 3 svar
  • 1 har dette problemet
  • 11 views
  • Siste svar av sfhowes

Hofer Family
Hofer Family
more options

I'm using Thunderbird 91.2.1 and Windows 10 on an HP computer.

I can't find any way to print emails, either by selecting one from the inbox list or opening the email.

I've seen the "new" dialog but only when printing downloaded forms such as shipping labels, but all print commands disappear when I open an email.

I'm using Thunderbird 91.2.1 and Windows 10 on an HP computer. I can't find any way to print emails, either by selecting one from the inbox list or opening the email. I've seen the "new" dialog but only when printing downloaded forms such as shipping labels, but all print commands disappear when I open an email.

Valgt løsning

Your header buttons are different because the Conversations add-on is installed. But I don't have any problem showing the preview when File/Print or Ctrl+P is selected, with the add-on enabled, and a message is opened in the Message Pane.

Try safe/troubleshoot mode to see if other add-ons are interfering with printing, and see if the preview appears with MS Print to PDF is the selected printer.

Les dette svaret i sammenhengen 👍 1

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Hofer Family
Hofer Family Eieren av spørsmålet
more options

Here's what I have in the upper-left corner on my screen before I open any email and in the upper-right corner after I open one.

Neither of the "PRINT" options does anything when I select either of them and both disappear after I open an email..

The drop-down list shown in the second image is from a three vertical dot image. I don't have anything that shows "MORE". I notice that the image you sent to me names the icons in that corner of the page, where mine just shows the icons.

I can't find any "Preferences" that affect any of this.

Thanks for your help.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Valgt løsning

Your header buttons are different because the Conversations add-on is installed. But I don't have any problem showing the preview when File/Print or Ctrl+P is selected, with the add-on enabled, and a message is opened in the Message Pane.

Try safe/troubleshoot mode to see if other add-ons are interfering with printing, and see if the preview appears with MS Print to PDF is the selected printer.