This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

VRUNTIME140_1.dll

  • 2 svar
  • 1 har dette problemet
  • 14 views
  • Siste svar av dreweverard

dreweverard
dreweverard
more options

Upgraded from Windows 10 to 11 and now Fire Fox launches but nothing but a white page. Uninstalled, restarted PC, and tried to reinstall and comes back with: "The code executed cannot proceed because VRUNTIME140_1.dll was not found. Reinstalling the program may fix the problem."

Contacted Microsoft support but they redirected me to Fire Fox support. Any suggestions would be appreciated. I need Fire Fox for a business application that only can be used on Fire Fox.

Thanks.

Upgraded from Windows 10 to 11 and now Fire Fox launches but nothing but a white page. Uninstalled, restarted PC, and tried to reinstall and comes back with: "The code executed cannot proceed because VRUNTIME140_1.dll was not found. Reinstalling the program may fix the problem." Contacted Microsoft support but they redirected me to Fire Fox support. Any suggestions would be appreciated. I need Fire Fox for a business application that only can be used on Fire Fox. Thanks.
Attached screenshots

Valgt løsning

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
Les dette svaret i sammenhengen 👍 0

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Valgt løsning

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
dreweverard
dreweverard Eieren av spørsmålet
more options

AWESOME! That worked! Thank you for saving my day.

- Drew