This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I am unable to send a page by email when I click on the "envelope" icon in the right upper corner

  • 1 svar
  • 1 har dette problemet
  • 6 views
  • Siste svar av MarkRH

wfc2
wfc2
more options

When I try to click on the email (envelope) icon, I receive the error message:

"This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page."

This is a relatively new problem; I was previously able to email links by simply clicking on the "envelope" icon, which took me directly to "new email" setting in my Outlook App.

Any suggestions on how to fix the problem?

Thanks!

When I try to click on the email (envelope) icon, I receive the error message: "This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page." This is a relatively new problem; I was previously able to email links by simply clicking on the "envelope" icon, which took me directly to "new email" setting in my Outlook App. Any suggestions on how to fix the problem? Thanks!

All Replies (1)

MarkRH
MarkRH
more options

Never used that email icon before so I tried it out. For me it opens up Thunderbird. It seems to follow the setting you have in Tools -> Settings -> General section and the mailto option in the list of Applications. Mine was set to Thunderbird. Does it still show Outlook for you as an option?