This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Why have my emails started grouping together

  • 5 svar
  • 7 har dette problemet
  • 1 view
  • Siste svar av rpyne

rayatenterama
rayatenterama
more options

I've been using Thunderbird for years and had very few problems. I view and keep all my incoming and sent emails in date order, and move them to the relevant folders when they are dealt with. This morning my incoming emails also have other incoming emails, and my original sent email attached to them. I think this is called threading? but I have never set this up or asked for it, and don't even know how to do it. I'm finding this 'threading' is really annoying - I want all my emails separate and not joined or linked together. How do I disable this setting and stop all my emails joining together like this? I've looked at the help pages and the answers are too technical. I've tried the ones I can understand but they don't work. Can someone please send me a step by step solution to this? thank you Ray

I've been using Thunderbird for years and had very few problems. I view and keep all my incoming and sent emails in date order, and move them to the relevant folders when they are dealt with. This morning my incoming emails also have other incoming emails, and my original sent email attached to them. I think this is called threading? but I have never set this up or asked for it, and don't even know how to do it. I'm finding this 'threading' is really annoying - I want all my emails separate and not joined or linked together. How do I disable this setting and stop all my emails joining together like this? I've looked at the help pages and the answers are too technical. I've tried the ones I can understand but they don't work. Can someone please send me a step by step solution to this? thank you Ray

All Replies (5)

christ1
christ1
  • Top 25 Contributor
more options

In the main Thunderbird window: View (Alt-V) - Sort by - Unthreaded

ajspipers
ajspipers
more options

Each time I search for you to resolve this issue - which ONLY started with TB v102 - people talk about changing the view on ONE folder. I want ALL (my many hundreds) of folders to go back to how they were: individual emails.

Is there anyone out there who knows how to stop this annoying new feature?

To anyone who works for Mozilla: PLEASE PLEASE PLEASE don;t force new features on your customers because YOU think it will be good for them. ASK and let them use it if they wish otherwise, don't interfere.

Hollywoodin2001
Hollywoodin2001
more options

This is so annoying. It makes it hard to find email. I've been using Thunderbird for years but if this issue is not resolved I will have to switch apps.

christ1
christ1
  • Top 25 Contributor
more options

Adjust the pref mailnews.default_view_flags. 0 = normal, 1 = threaded

I haven't tried this.

rpyne
rpyne
more options

Many years ago, my father, who was an electrician, was describing an "improvement" to a common component in the trade. His comment has stuck with me since. His comment was that they kept "improving" the product until it was useless. This is what I've seen in many software systems, and Thunderbird appears to be following that path.