We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Mail Merge does not work in Thunderbird 91.9.0

  • 3 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av Matt

isi23
isi23
more options

I managed to successfully send a test mail merge message to myself, to 2 different emails. However, when I try to send the real message to 137 people, as soon as I hit "OK" to complete the mail merge, the progress box comes up and disappears in less than one second, without sending anything at all. I tried send later, send now, restarted Thunderbird - nothing works. Have you seen this problem before?

Thunderbird 91.9.0

Source: CSV Deliver Mode: Send Later Character set: windows-1252 (also tried UTF-8, it does not work either) Field Delimiter: , Text Delimiter: "

I managed to successfully send a test mail merge message to myself, to 2 different emails. However, when I try to send the real message to 137 people, as soon as I hit "OK" to complete the mail merge, the progress box comes up and disappears in less than one second, without sending anything at all. I tried send later, send now, restarted Thunderbird - nothing works. Have you seen this problem before? Thunderbird 91.9.0 Source: CSV Deliver Mode: Send Later Character set: windows-1252 (also tried UTF-8, it does not work either) Field Delimiter: , Text Delimiter: "

All Replies (3)

david
david
  • Top 10 Contributor
more options

I have used the Mail Merge addon for years with no problems, and I use 91.9. SInce this is an addon, I don't know if there are mail limits. The instructions are very explicit, so I suggest you review them carefully.

isi23
isi23 Eieren av spørsmålet
more options

Added Mailmerge P, after I removed Mailmerge. Rebooted TBird. It started to send messages, then TBird crashed. Frustrated as hell!! Grrrrrr...........

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

yeah, usually related to CSV files of addresses that are actually not correctly formatted. Often sourced from Excel which is barely capable with help and direction of saving a unicode text file to be used as a CSV file for mail merge.

However without the crash Id there is not much to comment on. You will find crashes and their ids listed it in the more troubleshoot information on the help menu. Note only submitted crash reports offer anything useful here.

Endret av Matt