This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recovering Passwords

  • 5 svar
  • 1 har dette problemet
  • 4 views
  • Siste svar av jonzn4SUSE

more options

My company just pushed out new group policies for Firefox that blocks use of Firefox Sync. That also, apparently, blocked use of my saved logins and passwords.

I can find the encrypted password files in my profile: key4.db logins.json

but I can't open them.

Is there any way to get my login and password information?

MJA

My company just pushed out new group policies for Firefox that blocks use of Firefox Sync. That also, apparently, blocked use of my saved logins and passwords. I can find the encrypted password files in my profile: key4.db logins.json but I can't open them. Is there any way to get my login and password information? MJA

All Replies (5)

more options

Hi Mark, could you look at the about:policies page (type or paste that address to the address bar and press Enter to load it). On the "Active" list, what policies are being applied to your Firefox that might relate to passwords or logins?

There are some recovery tools that can "export" user names and passwords from logins.json + key4.db. Here are two options, assuming you aren't blocked from downloading software:

more options

I think this is the relevant policy:

PasswordManagerEnabled false

Unfortunately, I can't install or run unauthorized software. But I guess I can copy the profile files to a non-work machine, then run the tools to extract all the logins and passwords on the other machine.

more options

Assuming Firefox is still aware of the files, i.e., it can access the contents of those files despite the policy, you may be able to dump out the list using this old script:

https://gist.github.com/jscher2000/06e6e7487c5bd656040ce333e791a416

more options

That would probably work, except that the config settings are locked, so I can't set devtools.chrome.enabled => true

<SIGH>

more options

How about installing Firefox on another device (phone or home pc) and logging into sync to get your data.